July 2010 Table of Contents

Features

• 8Building the Business: Spit & Shine
  Look good and get personal with clients. These are customer service tips for contractors who want to clean up in a challenging economy
• 16Cover Story: Heavy Haulin'
  Today’s stout pickups combine towing strength and cargo capacity with Wi-Fi connectivity for all-around jobsite versatility
• 20Featured Contractor: Working for Uncle Sam
  Minnesota contractor and U.S. Marine veteran Ryan Erickson seeks out government contractors to preserve his business through a drought in home construction

Columns

• 6Office Matters: Look Before You Lease
  If you plan to lease space, take precautions that will help keep your costs down, provide flexibility and enable you to grow
• 10EQ Trends: Little Big Van
  Ford’s new Transit Connect utility vehicle is built for economical hauling. Time will tell whether contractors will find a place for the light-duty delivery wagon in their fleets
• 14Industry News: Industry News
  Hino Model 268 Named Truck of the Year; PressurePro Partners with PeopleNet; Case Begins Production of Military Skid-Steers; Gehl Promotes Bosche to VP Sales and Marketing
• 24Product News: Product News
  Featured products of July