October 2008 Table of Contents

Magazine Cover

Features

  • 8Building the Business: Back From the Dead
    Think of former customers as qualified leads and take these five steps to revive your business relationship
  • 12Featured Manufacturer: We Dig New Equipment
    When an updated skid-steer or excavator model is delivered to St. Joseph Equipment, curious employees call dibs to be the first one at the controls
  • 16Featured Manufacturer: Black Gold
    A MINNESOTA FARMER SELLS HIS COWS TO MINE AND MARKET ORGANIC SOILS FOR LANDSCAPING WORK
  • 20Building the Business: The Upside to the Downturn
    It's time to keep your chin up and consider expanding the business while competitors cut back.
  • 20Featured Contractor: No Business Like Snow Business
    Landscaper Andrew Riegert relishes the time when he swaps his excavator for a snowplow, but he's always ready for the white stuff to retreat in the spring
  • 22Featured Contractor: Is "Trendy" a Niche?
    When Twin Cities companies and their architects envision an out-of-the-ordinary building project, general contractor Diversified Construction specializes in bringing it to life

Columns

  • 6From the Editor: How Can I Help You?
    A simple phone greeting can set the tone for your quality customer service. So why do so many companies mess up this common-sense etiquette issue?A simple phone greeting can set the tone for your quality customer service. So why do so many companies mess
  • 6From the Editor: The Snow Job
    The blizzards of last winter might bring more competition for plowing work this year. But several simple business tips will help you retain valued customers and attract new ones.
  • 10Office Matters: File or Pile?
    Follow these six steps to better paperwork organization and you'll soon break free from menacing office clutter
  • 10Safety First: Shoo the Flu
    Winter and early spring bring bouts of seasonal influenza. You can help protect yourself and your employees.
  • 12EQ Performance: More from your Machine
    Good operating practices and wise choices of machines and options can help you increase loader backhoe productivity
  • 14Safety First: Tool Rules
    Ergonomics should play a role in choosing the right hand tool for the work you'll perform with it
  • 14Office Matters: Corralling Insurance Costs
    Higher deductibles, safety programs and security measures help control rising business insurance costs
  • 26Product News: Product and Industry News
    News about the Industry and new Products
  • 30Product News: Product and Industry News
    News about the Industry and new Products