September 2009 Table of Contents

Features

• 10Building the Business: It's all in the Delivery
  Whenever you are giving a presentation to a potential customer, speak from the heart and follow several tips for success
• 12Featured Contractor: On The Job
  With a constant eye on industry trends, Greenleaf Landscaping achieves steady growth and racks up satisfied customers

Columns

• 6From the Editor: Green Building Gathering
  Alternative construction seminars, modern snap-together house were attractions at the Midwest Renewable Energy Association Energy Fair in Wisconsin
• 8Office Matters: Unemployment Rules
  Know your rights and the rights of your former employee before fighting a claim for unemployment benefits
• 16EQ Performance: Git 'R Done!
  When it comes to maintaining your hardworking backhoe loader, the best policy is to fix every nagging problem before parking it for the winter
• 20Product Roundup: Heavy Mettle
  Searching for a big power and productivity boost? Heavy hydraulic excavators are ready to dig into the toughest tasks
• 22Tool Talk: Avoid Slip-ups with Screwdrivers
  Next to the hammer, the screwdriver is probably the most abused item in the tool kit
• 24Industry News: Industry News
  Business expansion, honors and awards, employee promotions and executive hires and new services and service territories.
• 28Product News: Product News
  Latest construction industry product offerings